End of Tenancy

Our End of Tenancy Cleaning Process

Our comprehensive end-of-tenancy cleaning service ensures every corner of the property is cleaned to the highest standard. Our experienced move-out cleaners follow a detailed, company-approved checklist designed to meet landlord and letting agent expectations. We're confident that both your landlord and future tenants will be fully satisfied with the results. Below is a breakdown of what our checkout cleaning service includes:

• 🛋️ Living Room

  • Dust all surfaces including lampshades, light switches, curtain rails, and picture frames

  • Clean wooden and glass furniture

  • Clean internal windows

  • Vacuum upholstery and carpets

  • Mop all hard floors

  🛏️ Bedrooms

  • Clean drawers, shelves, and flat surfaces

  • Dust light switches and wipe skirting boards

  • Lift and clean under the mattress

  • Vacuum the floor thoroughly

  🛁 Bathrooms

  • De-scale, scrub, and disinfect the sink, toilet, and bathtub

  • Clean tiles, vanity units, and mirrors

  🍽️ Kitchen

  • Clean and disinfect countertops

  • Wipe and clean appliances (fridge, dishwasher, oven, etc.)

  • Clean internal windows

  • Vacuum and mop hard flooring

Q: What assurance can you provide that your professional end-of-tenancy cleaning will meet the high standards you promote?

A: At Pleasantscms Limited, we follow a detailed end-of-tenancy cleaning checklist based on industry and inventory standards. Our fully vetted team uses professional equipment and products to deliver consistently high-quality results. We also offer a 48-hour re-clean guarantee to ensure your property meets landlord or letting agent expectations. Your satisfaction is our top priority.

Q: What are the working hours for your end of tenancy cleaning team?

A: Our end of tenancy cleaning team operates 7 days a week, with flexible hours to accommodate your needs. We offer early morning, daytime, and evening slots, including weekends and bank holidays. Same-day appointments may also be available depending on location and availability.

Q: Is it necessary to defrost the fridge and freezer before the end of tenancy clean?

A: Yes, we kindly ask that you defrost your fridge and freezer at least 24 hours in advance of your scheduled clean. This ensures our team can thoroughly clean and sanitise the inside without delays. If the appliances are still frozen, we may not be able to clean them properly.

Q: Do you provide external window cleaning as part of your service?

A:External window cleaning is not included in our standard end of tenancy cleaning. However, it can be arranged upon request at an additional cost, depending on accessibility and height. Feel free to mention it when booking, and we’ll confirm if it can be included.

Q: Is a deposit required to secure a booking?

A: Yes, we typically require a 50% deposit to confirm your booking. This helps secure your slot and allows us to allocate the necessary resources. The remaining balance is due upon completion of the service. Full details will be provided at the time of booking.

Q:Do you supply your own cleaning products and equipment?

A: Yes, we provide all the necessary professional-grade cleaning products and equipment for the job. You don’t need to supply anything — our team arrives fully prepared to carry out a thorough and efficient clean.

FREQUENTLY ASKED QUESTIONS